PlayStation 5 users report excessive noise from the console fan. It is unknown what causes it and how to fix it without unscrewing it.
More and more PS5 players are reporting sound problems from the console fan. The new generation of Sony has arrived in stores around the world in two models and, apparently, the electrical sound inside it is heard more than usual in certain situations, what in English they are calling ‘Coil Whine’.
Coil Whine, a persistent fan noise on some PS5s
According to North American gamers, who have been running PS5 and PS5 Digital Edition since November 12, we are talking about an especially audible problem when the console is subjected to heavy workloads, but it all depends on the situation. Sometimes it even occurs when we are browsing the menu or when it is at rest (case). Since the launch of PS5 in Europe, incidents with this problem have also been reported, but the official solution is still unknown.
User Frank_Supercell, who a few days ago reported ‘Coil Whine’ on his PlayStation 5, has managed to fix it, but to do so he had to remove the upper case of his console; that is, you have unscrewed it, and you have displaced a sticker that may be interfering with the internal sound of the fan. From FreeGameTips we recommend waiting for some type of official or more secure recommendation before compromising the guarantee of your product.
Update
Fixed it!
✅ Ruled out coil whining
✅ Reproduced sound with air (unplugged)
✅ Sound not from the bearings (side)➡️ Object in the way?
Used Security Torx to open fan case and found that a sticky label got lose and in the way. Removed label. Issue fixed. 🤦♂️ pic.twitter.com/blqHuER44L
– Frank ™ (FS7N) | WFH 🏡 (@Frank_Supercell) November 20, 2020
Technical service and other inquiries related to PS5 support
It is possible that there are two different problems – this second, strictly related to the assembly of the internal components – so the best thing in these cases is to wait. However, fortunately in no case has this excessive noise problem resulted in breakdowns.
In the event of any problem, Sony has a technical service department enabled on its website under the name PlayStation Fix & Replace with a section dedicated exclusively to PS5.
PS5 and PS5 Digital Edition are now available worldwide. This is the catalog of departure games for the new generation of Sony consoles.
References | ResetERA; Push Square (2); PlayStation Support
