Some users claim that the buttons on the new remote do not respond, so the Americans are working to solve it.
Xbox Series X and Xbox Series S have been released on the market accompanied by a new controller, a version of the Xbox One pad, which has some new features, although it follows the line of the other controls of the brand. However, some users have reported certain problems since launch, which have to do with the lack of response of the buttons. Microsoft is aware of the error and is already working on a solution, as reported by PC Gamer.
“At Microsoft, we test the quality of all of our products and are committed to providing our consumers with an unparalleled gaming experience,” Microsoft told The Loadout. “We know that there are some gamers who are experiencing a lack of response with their new Xbox Wireless Controller, so our teams are actively working on a solution. For the best experience, we encourage customers to visit Xbox Support for assistance. “
In the video below these lines you can see how the error manifests itself. As you can see, the buttons stop responding, and no matter how hard they are pressed, the desired reaction does not occur. For now, those who experience it will have to wait until Microsoft comes up with a final and permanent solution.
With stock problems
Both Xbox Series X and Xbox Series S were released on November 10. Given the current health situation, production has been compromised. Thus, at present it is practically impossible to get hold of the most powerful model of the console, although Series S does tend to reach (digital) stores more frequently.
Stock problems are expected to last for at least a few months, although the forecast is that in the second half of 2021 the flow of machines will be more regular. The same will happen with PlayStation 5.
